02-06-2020 09:32
02-06-2020 09:32
All other functions are working and syncing properly and without error, but I do not have a heart rate reading on the device or in the app. LEDs are flashing, and I have attempted to restart the device to no avail.
Thanks!
02-08-2020 10:29
02-08-2020 10:29
@Derek33 Welcome to the Community. Sorry for the delayed reply.
Thanks for the details mentioned and the troubleshooting tried. I would like you to try the tips mentioned in this article: Why don't I see my heart rate on my Fitbit device?
Keep me posted.
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