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Inspire HR, horizontal line on display

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‎09-16-2020 05:56 - last edited on ‎09-18-2020 10:34 by Moderator Alum

‎09-16-2020 05:56 - last edited on ‎09-18-2020 10:34 by Moderator Alum

My Inspire HR is in sync with my Windows 10, but all I have is a horizontal flat line on the face.  What do I need to do to get it to work?

 

 


Moderator edit: subject updated for clarity

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‎09-18-2020 10:33 - edited ‎09-18-2020 10:33

‎09-18-2020 10:33 - edited ‎09-18-2020 10:33

Hi, it's good to see you visiting the forums for the first time, welcome @tryingmybest20. Sorry for the late response. 

 

Thank you for all the details that you've provided regarding your Inspire HR that has a horizontal line on the display. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Please keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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