help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR inaccurate on pace and distance for a week

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-03-2020 09:47

‎08-03-2020 09:47

Anyone else finding that their Inspire HR suddenly seems to be telling them they have slowed down? I'm walking a mile 3 minutes slower than usual?? Only in the last week, I've gone from 18mins/mile to 21mins/mile, and I know I'm not getting less fit! Distance tracking even with GPS on seems to be also telling me I'm not walking as far-exact same circuit I've been doing for weeks. Very frustrating!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-12-2020 08:57

‎08-12-2020 08:57

@bekolcebabe It's nice to have you on board!

 

Sorry to hear that your pace isn't being calculated correctly by your tracker. Your device uses the number of steps and stride length to calculate the distance and distance affects your pace calculation. You can improve the accuracy by measuring and logging your stride length. Feel free to use these instructions to do this.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes