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Inspire HR incorrect sleep stats

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‎06-18-2021 04:50 - last edited on ‎06-18-2021 16:36 by

‎06-18-2021 04:50 - last edited on ‎06-18-2021 16:36 by

My inspire hr says I'm sleeping when I'm walking around, shopping, doing chores etc. It correctly reports when I am asleep then says I'm asleep when I definitely am not. How do I rectify this?

 

 

Moderator edit: subject for clarity 

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‎06-18-2021 16:36

‎06-18-2021 16:36

Welcome to the Fitbit Community, @Dotjrossi.

 

Thanks for the details shared in your post. I understand your concern and recommend restarting your tracker: How do I restart my Fitbit device? Please also make sure your tracker is syncing: How do I manually sync my tracker or watch? 

 

If the issue persists, please confirm if you have another tracker paired to your Fitbit account?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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