08-03-2021
15:22
- last edited on
08-04-2021
05:12
by
JuanJoFitbit
08-03-2021
15:22
- last edited on
08-04-2021
05:12
by
JuanJoFitbit
Updated my fitbit last week and now it is refusing to sync with my phone. Was fine before the update, albeit a bit slow, but now it won't even connect to my phone after I unpaired it in an attempt to get it to sync. Tried restarting my phone, Bluetooth on/off, restarting fitbit, unpairing, uninstalling the app and reinstalling - nothing has worked 😕
Moderator edit: format
Best Answer08-04-2021 05:12
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-04-2021 05:12
@CrowGoesSkwaa Welcome to our Fitbit Community. Regarding the syncing issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.
Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.
See you around.