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Inspire HR is not discoverable on app

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‎10-16-2020 07:56 - last edited on ‎10-18-2020 11:28 by

‎10-16-2020 07:56 - last edited on ‎10-18-2020 11:28 by

My new Inspire is not being discovered by my Iphone app and I cannot turn it off in order to reset it. I did turn the bluetooth off and on but still no responce. 

 

 

Moderator edit: subject for clarity 

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‎10-18-2020 11:28 - edited ‎10-18-2020 11:29

‎10-18-2020 11:28 - edited ‎10-18-2020 11:29

Welcome to the Fitbit Community, @OBilbeisi.

 

I am sorry to hear your new Inspire HR is not being discovered your iPhone app and you can't reset it. Thanks for trying to resolve this and I am here to help. If you're experiencing difficulties with setting up the tracker, please try the troubleshooting instructions in this help article where you can also find the steps tor restart the tracker: Why can't I set up my Fitbit device? 

 

To resolve the syncing issue, see  Why won't my Fitbit device sync?

 

Keep me posted on the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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