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Inspire HR is not showing the correct time

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‎11-01-2020 07:37 - last edited on ‎11-02-2020 03:26 by Fitbit Moderator

‎11-01-2020 07:37 - last edited on ‎11-02-2020 03:26 by Fitbit Moderator

My clock is loosing minutes. What is causing this and how do I correct it? Currently my Inspire HR is at 78% charge.

 

 

Moderator edit: updated subject for clarity

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‎11-02-2020 03:25

‎11-02-2020 03:25

Hi @Ellyns, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Inspire HR is losing minutes even though it has enough battery to show the correct time.

 

Although, this issue may be caused by a syncing issue and not a battery issue. Please try the troubleshooting steps that are listed in this help article. After this, monitor your Inspire HR and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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