Inspire HR is not tracking my sleep times accurately

[Svenskflicka]

If I have a short interruption <10 minutes during my set sleep time to visit the bedroom I sometimes get two reports with a large window. I know that I fall back asleep pretty quickly. Gap in report can be for hours. Also it reports vivid dreaming as awake. It should not be impossible to program a report for all night. Do anyone have the same problem?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Svenskflicka. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Inspire HR. 

As you may know, your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Nevertheless, you can set your Fitbit device to track sleep in a sensitive mode. For information about how this setting works, see What's the difference between the normal and sensitive sleep setting?

If necessary, you can edit your sleep logs. For instructions, see How do I edit or delete sleep logs in the Fitbit app?

[bodicegoddess]

Not just you! My Fitbit has stopped tracking all sleep stages, and isn't registering more than sleep and wake times.

Seeing my sleep cycles, getting a sleep score, and having an accurate readiness score are why i pay for a Premium membership. This needs to be addressed.

[Svenskflicka]

Thanks. I have had even worse reports since my email. Now they cut away half or more of my sleep time. I will not buy a Premium. Their present service is too poor and obsolete. Why would I reward them with money? They made their answer, which was just lifted from their general website, to automatically be the best answer.