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Inspire HR is not tracking nor syncing my activity

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‎08-04-2023 16:21 - last edited on ‎08-05-2023 04:52 by Fitbit Moderator

‎08-04-2023 16:21 - last edited on ‎08-05-2023 04:52 by Fitbit Moderator

My inspire has been stuck on 2500 steps all day and I have been active. It also says I have 0 minutes of activity but earlier it was tracking my run. Everything keeps zeroing out.

on my watch it accounts for my 8 hour of movement but on the app it says I have 0 hours of movement 

Moderator Edit: Clarified subject

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‎08-05-2023 04:55

‎08-05-2023 04:55

Hi there, @Shaeg. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire HR.

If you haven't done so yet, please restart your Inspire HR by following these steps. Then, please check if your data is being recorded and syncing. 

If the syncing issue persists, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎08-05-2023 04:55

‎08-05-2023 04:55

Hi there, @Shaeg. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire HR.

If you haven't done so yet, please restart your Inspire HR by following these steps. Then, please check if your data is being recorded and syncing. 

If the syncing issue persists, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer