05-06-2024
09:39
- last edited on
05-08-2024
08:22
by
MarreFitbit
05-06-2024
09:39
- last edited on
05-08-2024
08:22
by
MarreFitbit
Wat h is showing the wrong time
Moderator Edit: Clarified subject
05-06-2024 15:04
05-06-2024 15:04
Hi, @Maricoll , if the time is wrong that suggests that the watch has not synced. If you sync your watch the time should update. You might find this help article on troubleshooting sync issues useful in order to get your Fitbit to sync. My top tip for syncing is to log out of your Fitbit account and log back in again. Alternatively a restart can often do the job.
The only exception to the rule that syncing your Fitbit will update your time is if you have recently travelled to a different time zone. Sometimes you may need to update your time zone before the time fully updates, even if it syncs. I can give you full instructions for this if you have changed time zones - just post again to let us know.
Otherwise, a sync should fix your issue! Good luck and let us know how it goes.
Sense, Charge 5, Inspire 2; iOS and Android
05-09-2024 11:46
05-09-2024 11:46
@Julia_G Thank you for your help.
@Maricoll , A warm welcome to the Community! Thank you for your message.
Just wanted to add this to Julia_G 's info .
If you are still having difficulties with the time, please have a look at this: How do I change the time on my Fitbit device?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.