05-22-2021 01:33 - last edited on 05-23-2021 11:25 by LiliyaFitbit
05-22-2021 01:33 - last edited on 05-23-2021 11:25 by LiliyaFitbit
Very very slow showing details of sleep. Have to tap very hard.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
05-26-2021 19:03
05-26-2021 19:03
Welcome to the Fitbit Community, @Spoons.
Thank you for joining the thread and sharing the details of the issue you're experiencing. I recommend doing the following:
1. Uninstall the Fitbit app.
2. Restart your phone.
3. Install the Fitbit app.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-23-2021 11:25
05-23-2021 11:25
Welcome to the Fitbit Community, @Llewellyn.
Thanks for the details shared in your post. I understand how you are feeling and recommend restarting your tracker: How do I restart my Fitbit device?
Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-26-2021 18:07
05-26-2021 18:07
My fitbit gets stuck on the sleep screen and I have to close down the app and restart the app in order to get back to any other screens.
05-26-2021 19:03
05-26-2021 19:03
Welcome to the Fitbit Community, @Spoons.
Thank you for joining the thread and sharing the details of the issue you're experiencing. I recommend doing the following:
1. Uninstall the Fitbit app.
2. Restart your phone.
3. Install the Fitbit app.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-26-2021 20:09
05-26-2021 20:09
I have done what you recommended. Let's hope it helps. So far, so good.
05-27-2021 16:01
05-27-2021 16:01
Thank you for your reply, @Spoons.
This is great news and I hope you continue enjoying the Fitbit experience without any issues.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.