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Inspire HR isn’t turning off

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‎04-15-2021 19:27 - last edited on ‎04-16-2021 11:34 by

‎04-15-2021 19:27 - last edited on ‎04-16-2021 11:34 by

Two weeks ago it wouldn’t turn on. Now it won’t turn off. Flashing battery power when plugged in. I held button for 5 seconds numerous times. What to do?

 

 

Moderator edit: subject for clarity 

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‎04-16-2021 11:33

‎04-16-2021 11:33

Welcome to the Fitbit Community, @Danielle888.

 

Thanks for the details shared in your post and for already trying to resolve the issue by doing a restart. The best way to get help for this problem is to chat with our Support team online or give them a call. They will evaluate your device's behavior and help you with this matter. Click here to get connected. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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