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Inspire HR keeps disconnecting daily

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‎02-27-2020 04:27 - last edited on ‎02-28-2020 13:00 by Fitbit Moderator

‎02-27-2020 04:27 - last edited on ‎02-28-2020 13:00 by Fitbit Moderator

I have to connect this is one way or another everyday, not what I was expecting. I had used the inspire with no issues but once I got the hr, it’s been nothing but trouble 

 

Moderator edit: Updated subject for clarity 

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‎02-28-2020 13:02

‎02-28-2020 13:02

@Kfgrace Welcome to the Community. Thanks for letting me know that you started experiencing syncing issues when you got your Inspire HR. 

 

I totally understand how you are feeling about this but I'd like you to follow this syncing troubleshooting. If you keep experiencing issues, let me know the phone you're using. 
 
Keep me posted. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎02-29-2020 16:52

In response to SilviaFitbit

‎02-29-2020 16:52

Thanks for the reply, Using iPhone XR.  Seems to be ok since powering  off phone and back on. Will see what tomorrow brings 😃

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‎03-03-2020 15:32

In response to Kfgrace

‎03-03-2020 15:32

@Kfgrace Thanks for letting me know that you're using iPhone XR. I'm glad to hear that it's working since you turned off and on your phone. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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