Inspire HR keeps going into exercise mode and weird display issues

[JuneHeart351]

My Inspire HR keeps randomly going into exercise mode and it's eating up my battery. Also, the display seems a little odd... it keeps rolling halfway up and down on a screen. Does anyone have any solutions for these issues?

[AlvaroFitbit]

@JuneHeart351 A warm welcome to our Community!

Let me help you with your Inspire HR screen acting up. Start by cleaning the screen with a cloth to remove any dirt or water over it. After this try restarting your device by following these instructions.

Let me know how it goes.

[JuneHeart351]

I've done both of those things, but it didn't fix the issue(s).

[theskygetsheavy]

The same thing is happening for me, as well. Frustrating!

[JuneHeart351]

Agreed! It's been doing this since the first day I got it. Very, very frustrating.

[MichBCole]

I have just bought my first fitbit, and it is doing this as well. Randomly jumping all over the place - into modes I haven't even discovered yet, and almost impossible to read the screen. The battery is lasting about 3 - 4 hours, so in effect useless. I need a fix for this otherwise it is going back to the store

[JuneHeart351]

Exactly what's happening to me! And I threw away the box 😞

[JuneHeart351]

This didn't work, what are my other options?

[sfLovr]

I just got mine today and it's doing the same thing. So frustrating.

[MichBCole]

I returned mine and the replacement has been working perfectly