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Inspire HR logging exercises I don’t do

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‎07-04-2020 04:24 - last edited on ‎07-12-2020 11:32 by Fitbit Moderator

‎07-04-2020 04:24 - last edited on ‎07-12-2020 11:32 by Fitbit Moderator

Hey Fitbit - I’ve had my Inspire HR for just over a year now and in the last 6 months it has consistently started logging exercises that I haven’t done eg running in my sleep at 4am. It is also not receiving messages. I have restarted it, redownloaded the app and turned auto sync on and off again. It’s a bit frustrating so I’m hoping someone can help? Product should not be faulty at this stage. 

 

 

Moderator edit: title format

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‎07-12-2020 11:33

‎07-12-2020 11:33

@SariyahJ Welcome to the Community.

 

Let me help you with your Inspire HR recording exercises that you haven't done and thank you for troubleshooting this issue. Since the issue persists I suggest you clear the data on your tracker but note that you will need to set it up again.

 

Let me know how it goes.

Alvaro | Community Moderator

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