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Inspire HR losing battery

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‎08-24-2021 18:45 - last edited on ‎08-25-2021 18:08 by Fitbit Moderator

‎08-24-2021 18:45 - last edited on ‎08-25-2021 18:08 by Fitbit Moderator

My beloved fitbit battery started losing charge after an hour of being fully charged. Talked to tech and warranty support and was told that my fitbit is out of warranty. Great device that only last few month past the warranty. Another great start up bought by a big company and taking our money for their sub quality product. I really thought your better than that. 

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎08-24-2021 19:01

‎08-24-2021 19:01

Only lasted for over a year and it stopped holding charge. You are willing to waste a hundred dollar and give Google all your data fitbit is the right choice. 

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‎08-24-2021 19:39

‎08-24-2021 19:39

Hi @Hayderevanston  sorry your Inspire HR is dying. It does happen as these devices can't last forever. Google tendered an offer and Fitbit accepted it, but these products have always been good quality. 

Stepping in the U.S.A. since September 2013. Android 14

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‎08-25-2021 03:07

In response to Odyssey13

‎08-25-2021 03:07

I was asking it to last forever. It broke down after one year. They should say on the box that these products wont last forever. I'm sure you would feel the same way if that was your device and they tell you that sorry you are our of warranty. You can another one from us. Like I want their product now. This is not a great product and bad business model. Stealing the poor people money. 

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‎08-25-2021 05:34

In response to Hayderevanston

‎08-25-2021 05:34

@Hayderevanston  these are the community forums and I'm not an employee of Fitbit, but I do use one. No product lasts forever, but that isn't something that would be written on the box. The box isn't big enough for everything to be on there, which is why you can find the entire manual and related help articles, with illustrations and video clips, on the website. It is a good product and no one is stealing money. Now lottery tickets, that could be considered stealing poor people's money.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-26-2021 20:38

‎08-26-2021 20:38

I experienced the same problem with my Inspire HR. Unfortunately, mine also out of warranty. 

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