help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR manual exercise tracking not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-07-2020 22:15 - last edited on ‎11-16-2020 16:04 by Fitbit Moderator

‎11-07-2020 22:15 - last edited on ‎11-16-2020 16:04 by Fitbit Moderator

When I start manual tracking on my fitbit, I can see the play button on screen but it will not start.

Auto exercise tracking works. It was working 2 weeks ago. Can anything be done to fix it?

Still doesn't work after restarting fitbit multiple times, fiddled with the exercise options, settings, reinstalled the app as suggested in other topics. Thanks.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-16-2020 15:58

‎11-16-2020 15:58

Hi @Vortex2020, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Based on the information that was shared in your post, it seems that the touchscreen of your Inspire HR is not working as it should. That being said, to better assist you with this and further investigate, can you please let me know if the issue only occurs with the exercise play button? Is this affecting every exercise or just a specific one? When was the first time you experienced this situation and how many times since then?

 

Looking forward to your reply. 

Best Answer
0 Votes