11-17-2021
17:04
- last edited on
11-18-2021
17:38
by
AndreaFitbit
11-17-2021
17:04
- last edited on
11-18-2021
17:38
by
AndreaFitbit
My Inspire HR fitbit used to show me the time when I flipped my wrist towards my face. It's now stopped doing that, so to see the time I have to press the button. This is extremely irritating when doing a workout and you want to know the time, especially because then when you press the button to see the time, if you press it too many times it then pauses the workout tracking and with my sweaty fingers it's impossible to unpause. I have to stop and attempt to start new tracking (again, sweaty fingers and now sweaty screen make this very challenging because the screen doesn't respond properly).
Any suggestions on how to get this working again? Is it worth doing a factory reset? I saw someone had done a reset and then the whole thing stopped working.....
Anyone else experienced the same issue?
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
11-17-2021 17:48
11-17-2021 17:48
You probably accidentally turned off 'Screen Wake' in 'Quick Settings'.
11-17-2021 17:48
11-17-2021 17:48
You probably accidentally turned off 'Screen Wake' in 'Quick Settings'.
11-18-2021 15:34
11-18-2021 15:34
Thanks for this! You were right!
11-18-2021
18:04
- last edited on
10-15-2023
08:10
by
MarreFitbit
11-18-2021
18:04
- last edited on
10-15-2023
08:10
by
MarreFitbit
Thanks for getting back to us @FeeBee7, @JohnnyRow and welcome @KeenToRun. Thank you for sharing your Inspire HR query.
Please follow advise that @JohnnyRow shared with us.