Inspire HR no longer properly auto recognizes outdoor bike

[Ward93]

For the last two weeks my inspire hr does not correctly track outdoor bike. Three identical rides and one tracked 1:15 hours and the other two were about 15 and 20 minutes. 

Moderator Edit: Clarified subject

[YojanaFitbit]

Welcome to the Community Forums, @Ward93! 

Thanks for sharing those details with us.  As you know my friend, SmartTrack recognizes activities based on the continuous movement of your arms. Sometimes, motions such as pushing a stroller while you walk, may interrupt SmartTrack.

Additionally, stopping in the middle of an exercise may interrupt the activity tracking. By default, SmartTrack recognizes an exercise that lasts at least 15 minutes. If your activities aren't being recognized, lowering the time auto-exercise recognition setting to 10 minutes may help ensure they record properly. 

If your walk activity is not being recognized after lowering the Auto-Exercise Recognition setting. Let me tell you that we've found that some customers have a better experience with SmartTrack if they try wearing their tracker on a different wrist. In some cases, changing the wrist that you wear your tracker on can improve activity recognition.

Remember that if you change your wrist, you should also change your handedness setting.  Also, can you confirm to me that "Outdoor bike" on the SmartTrack feature is not set to IGNORED by mistake?

Last but not least, I'd like to make sure that you've tried restarting your tracker by following these steps. 

Hope it helps.