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Inspire HR no longer scrolling

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‎02-11-2022 18:50

‎02-11-2022 18:50

I've had my HR for a year and a half and about 2 days ago it stopped scrolling... I tried to reset it and that didn't work, I tried changing the clock fave (super cute) but that didn't work, I tried combing the two and that didn't work...I Love this little thing, very disappointed and discouraged if I can't get it up and running again...

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‎02-19-2022 17:28

‎02-19-2022 17:28

Hello, welcome to the Fitbit Community forums, @Sarahquarius82. 

 

Thank you for sharing that you've been experiencing this inconvenience with your Inspire HR and that you already tried a few troubleshooting steps.  

 

In this case, since you already tried the restart procedure and you continue to experience the same problem, I recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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