Inspire HR not charging

[DaynaJ]

My fit bit will not charge. I’ve only been able to charge it twice. The screen is black. I’ve only had the the Fitbit since Mother’s Day 2020. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @DaynaJ, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation

Let me know if you have any additional questions, I'll be here.

[DaynaJ]

Thanks for getting back to me. It is completely dead. No light nothing.