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Inspire HR not charging

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I've had my inspire hr for less than 5 months now and it's suddenly stopped charging. Yesterday I tried charging it and after an hour it only went up to 19% and there was an error on the screen saying that something is wrong with charging. Then I had it on throughout the day and when I checked the battery life, it had gone up to 21%? Even though I hadn't charged it after the 19. I decided to plug it in to hopefully charge for a few hours and when I checked it, the screen is completely dead, no response when I try turning it on in any way. Hopefully someone can give me some advice as to what I should do.  

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Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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