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Inspire HR not counting steps from run

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‎04-03-2020 17:50

‎04-03-2020 17:50

I did a run in the exercise mode. The stance and time showed up on my daily screen but not the steps. How can I get credit for my steps?

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‎04-16-2020 11:56

‎04-16-2020 11:56

@BecksterCa It's nice to have you on board! Sorry for the delay in my reply.

 

Let me help you with your steps not counting for your goals. This is odd. Where are you recording these activities (on the app or on the tracker itself)? Try using the Inspire HR to record your activity if you are using the app as the latter will count as a logged activity. Also please share a screenshot of what you are seeing on your account including a screenshot of one of these activities.

 

Let me know how it goes.

Alvaro | Community Moderator

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