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Inspire HR not getting notifications

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‎03-29-2021 08:45 - last edited on ‎03-30-2021 06:58 by Fitbit Moderator

‎03-29-2021 08:45 - last edited on ‎03-30-2021 06:58 by Fitbit Moderator

Can’t get into notifications on watch doesn’t let me know when I’ve got any messages

 

 

Moderator Edit: Clarified subject

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‎03-30-2021 06:59

‎03-30-2021 06:59

@Sc64 Welcome to the Fitbit Community!

 

Try clearing the link between your phone and your tracker by doing the follwoing:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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