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Inspire HR not getting notifications

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‎05-09-2021 02:09 - last edited on ‎05-09-2021 10:34 by Fitbit Moderator

‎05-09-2021 02:09 - last edited on ‎05-09-2021 10:34 by Fitbit Moderator

Why do I not get notifications on my fitbit when I recieve texts and calls on my phone

 

 

Moderator Edit: Clarified subject

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‎05-09-2021 10:35 - last edited on ‎11-28-2024 08:04 by Fitbit Moderator

‎05-09-2021 10:35 - last edited on ‎11-28-2024 08:04 by Fitbit Moderator

@Nodyrb Thanks for being part of our Community! 

Sorry to hear about this. Not sure why this may be happening but I suggest you try the following:

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Hope this helps.

Alvaro | Community Moderator

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