help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not holding a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2021 12:00

‎08-30-2021 12:00

I've had my fitbit since July 11th 2020, I've recently  had a problem with it not turning on after it randomly turned off and now on a fully charged battery I'm lucky to get 36 hours out of it, I would only charge it when it was down to 3-5%. I don't understand why it won't hold a charge now, I've never had it on while in the shower or while swimming so I don't believe it's moisture eventho it's supposed to be water resistant.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-31-2021 04:14

‎08-31-2021 04:14

@KenzieS92 It's great to see you in our Fitbit Community. I totally understand how you feel about the battery draining issue that your Inspire HR has experienced.

 

I noticed that you contacted our Support team and they assisted you via chat. Please reply to the email they sent you and they'll be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer