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Inspire HR not holding charge after having other issues

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‎07-19-2020 16:52 - last edited on ‎07-21-2020 08:47 by Fitbit Moderator

‎07-19-2020 16:52 - last edited on ‎07-21-2020 08:47 by Fitbit Moderator

Yesterday my fitbit's screen would not scroll. Some time  last night it seemed to have sorted itself out. This morning when I went to check the time it was dead. I charged it again to 100% and after less than an hour it's at 17%.

 

 

Moderator Edit: Clarified subject

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‎07-21-2020 09:49 - last edited on ‎03-12-2025 09:25 by Fitbit Moderator

‎07-21-2020 09:49 - last edited on ‎03-12-2025 09:25 by Fitbit Moderator

@Ezraaaaaaaaaaaa I hope you are doing fine.

Let me help you with your Inspire HR not holding its charge. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help improve the battery life.

Let me know how it goes.

Alvaro | Community Moderator

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