help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not holding charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-23-2021 19:31 - last edited on ‎07-29-2021 13:58 by Moderator Alum

‎07-23-2021 19:31 - last edited on ‎07-29-2021 13:58 by Moderator Alum

Ive had my Fitbit inspire HR for just a week over 1 year mark... i originally had to get a replacement because the first one i had wouldnt turn on so i have actually had this one less than a year... just a week or two ago i notice that i am having to charge it twice a day when it used to hold a charge for at least a few days... i dont think i will be buying a replacement as ive noticed the quality just isnt in line with other brands... i wear it every day and even in the beginning of owning it, it would freeze up and id have to reset it... its upsetting but since i had already gotten a replacement, there is nothing cs would do

 

 


Moderator edit: format

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-23-2021 23:12

‎07-23-2021 23:12

I believe that you may have purchased a defective Fitbit HR. The new one I just purchased is working even better than the one I originally bought a few years ago before it went kaput on me. I haven’t re- charged it for about 3 days now and still have 30% charge left on it. It’s possible that you have a defective charger. I don’t use the one that came with this product. I bought a much better one from Amazon where I can adhere it to a wall and lay my Fitbit flat on it when it needs to be charged. The charger that came with the Fitbit really sucks and that is where your problem may lie.
HawaiiMEL
Best Answer
0 Votes

‎07-29-2021 13:56 - last edited on ‎11-24-2024 06:03 by Fitbit Moderator

‎07-29-2021 13:56 - last edited on ‎11-24-2024 06:03 by Fitbit Moderator

Hi, welcome to the Community forums, @Tigernatasha, and thank you for sharing your experience with this as well, @HawaiiMEL808. 

@Tigernatasha Thank you for sharing all your feedback and that you've been having this problem with your Inspire HR device. I'm sorry to see that you're still experiencing the same problem. 

In this case, if you already tried the standard troubleshooting steps to improve the battery life of your Inspire HR and you continue to experience the same inconvenience, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.  

The Support team will let you know how to proceed or what are the options available for you. 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes