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Inspire HR not logging mindfulness

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‎11-07-2020 13:59 - last edited on ‎11-16-2020 15:54 by Fitbit Moderator

‎11-07-2020 13:59 - last edited on ‎11-16-2020 15:54 by Fitbit Moderator

My Inspire won't long mindfulness, I did 2 last night before I went to bed and was not able to log it, the usual option didn't appear. They should add an option to log it yourself, any advice in the meantime?

 

Moderator Edit: Clarified subject

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‎11-16-2020 15:54

‎11-16-2020 15:54

Hi @ntmess, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please restart your Inspire HR, try the below steps and let me know if the issue persists:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the OS version of your phone is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Looking forward to your reply.

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