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Inspire HR not reading texts or calls

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‎01-12-2020 10:23 - last edited on ‎01-14-2020 06:31 by Fitbit Moderator

‎01-12-2020 10:23 - last edited on ‎01-14-2020 06:31 by Fitbit Moderator

ive got the latest iphone update and have followed all steps as instructed, yet my inspire HR is not announcing calls or text messages. My phone is not even picking up the bluetooth for the fitbit. Help.

 

 

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‎01-14-2020 06:36 - last edited on ‎01-21-2025 08:38 by Fitbit Moderator

‎01-14-2020 06:36 - last edited on ‎01-21-2025 08:38 by Fitbit Moderator

@GeorgiemH It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your Inspire HR not getting notifications and thank you for troubleshooting this issue. Since it isn't even syncing you can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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