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Inspire HR not receiving text notifications

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‎11-13-2019 14:42 - last edited on ‎11-14-2019 04:50 by Fitbit Moderator

‎11-13-2019 14:42 - last edited on ‎11-14-2019 04:50 by Fitbit Moderator

What’s the fix for receiving text notifications on my Inspire?

 

 

Moderator edit: updated subject for clarity

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‎11-14-2019 05:32

‎11-14-2019 05:32

@Vicki1416 A warm welcome to our Community!

 

Let me help you with your missing notifications. Which phone are you using? Is it compatible? You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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