11-13-2020
14:35
- last edited on
11-14-2020
04:29
by
JuanJoFitbit
11-13-2020
14:35
- last edited on
11-14-2020
04:29
by
JuanJoFitbit
Inspire HR not seen by Bluetooth in new iPhone 12 on iOS14 even after removing device, reinstalling, turning Bluetooth on and off on phone. Is there a reset on the Inspire?
Moderator edit: format
11-14-2020 04:29 - edited 11-14-2020 04:30
11-14-2020 04:29 - edited 11-14-2020 04:30
Hi @AmityRuth, welcome to our Fitbit Community. I'm sorry to hear that your Inspire HR is not syncing or connecting with your iPhone 12. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.
Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.
Finally, monitor your Inspire HR during the next 24 hours and see if the issue gets fixed.
Keep me posted on the outcome.