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Inspire HR not recognizing GPS tracked bike route & speed

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‎06-10-2020 10:44 - last edited on ‎06-15-2020 10:34 by Fitbit Moderator

‎06-10-2020 10:44 - last edited on ‎06-15-2020 10:34 by Fitbit Moderator

For some time now my Fitbit has not been recognising my bike route on gps maps and speed.

 

it just gives me calories burned and heart rate 

 

 

Moderator edit: updated subject for clarity

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‎06-15-2020 10:39 - last edited on ‎05-25-2025 05:17 by Fitbit Moderator

‎06-15-2020 10:39 - last edited on ‎05-25-2025 05:17 by Fitbit Moderator

@Lmai Welcome to the Community.

Let me help you with your GPS data on your bike routes. The Inspire HR doesn't have a GPS chip so you will use your phone's chip for this. I suggest you refresh the link between your phone and your tracker by doing the following:

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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