Inspire HR not recording all active minutes

[Betham]

My active minutes are not recording on mobile app. Today I did a 5 mile walk and Fitbit recording 9 active minutes help

Moderator Edit: Clarified subject

[AlvaroFitbit]

@Betham Thanks for stopping by!

Let me help you with your Inspire HR not recording all your active minutes. How intense was the activity? Active minutes are granted for the most intense activity your tracker detects this won't equal the amount of time you do an exercise. For example if you go for a walk and do this for an hour but decide to actually jog or run for 20 minutes of that hour, your hour long activity will be detected but most likely will be awarded only 20 active minutes as these were the intense ones. You can read more about active minutes and how they are calculated here so you can compare it with your activity.

I look forward to your reply.

[Betham]

Thank you, I resolved the problem it was due to the link of Fitbit to Strava. When updating Strava my calorie, activity and steps on Fitbit minimised and flat lined. I have now delete the link from Fitbit and Strava.

Thank you Bethan

Cofion / Regards

[AlvaroFitbit]

@Betham thank you for your reply.

Really happy to hear that the issue was resolved and thank you for letting us know that the Strava integration was affecting this as this information may help other members in the same situation.

Happy stepping and stay safe!