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Inspire HR not recording all walking time

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‎08-06-2019 05:27 - last edited on ‎08-07-2019 08:58 by Fitbit Moderator

‎08-06-2019 05:27 - last edited on ‎08-07-2019 08:58 by Fitbit Moderator

So I walk my dog every morning anywhere from 21-25 mins and my fitbit always showed that much time. Starting this past Friday I walked twice that day along worth twice on Saturday and Sunday and it didn't register any of the walks. This morning I walked for 22mins (I timed it with my stop watch) but it only registered 14mins. What the heck is the problem? 

I also swim 40mins a day and it registers that just fine.

 

 

Moderator edit: updated subject for clarity

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‎08-07-2019 09:32

‎08-07-2019 09:32

@prlegl, welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Inspire HR not recording all your activities. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

 

Let me know how it goes.

Alvaro | Community Moderator

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