Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not recording my sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

Is there a simple solution to this or reason why this would suddenly stop working? I have read that allowing Google to track your location is how to fix it but I am not willing to let Google track me. It worked before without this, why won't it work now?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

Welcome to the Community, @larfit.

 

I am sorry for the delay in respond, due to recent events affecting our operations, support options are limited and wait times are longer than usual. 

 

Thanks for searching information about this sleep issue, if your Fitbit isn't recording this data, I recommend trying the following:

  1. Manually sync the Fitbit. See instructions in the help article: How do Fitbit devices sync their data?
  2. Restart the Fitbit. See instructions in the help article: How do I restart my Fitbit device?
  3. Try sleeping with the Fitbit on your non-dominant hand.
  4. If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in the help article: How do I edit my sleep history in the Fitbit app?

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes