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Inspire HR not recording sleep

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‎05-08-2021 07:09 - last edited on ‎05-09-2021 11:43 by

‎05-08-2021 07:09 - last edited on ‎05-09-2021 11:43 by

Since wearing my Fitbit from last June, Sleep has only been shown intermittently.  I was unable to charge it recently for about two weeks and since then, Sleep has not been shown at all.  How can I get my sleep to show please?

 

 

Moderator edit: subject for clarity 

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‎05-09-2021 11:39 - edited ‎05-09-2021 11:42

‎05-09-2021 11:39 - edited ‎05-09-2021 11:42

Welcome to the Fitbit Community, @MaggieLD.

 

Thanks for the details shared in your post. I appreciate your efforts and recommend following our troubleshooting instructions in this help article if you're unable to charge it. Please also make sure your tracker is syncing. If you're experiencing any difficulties with syncing, please try our tips in Why won't my Fitbit device sync?

 

To learn more about how your Fitbit device tracks your sleep, see How do I track my sleep with my Fitbit device?

 

By the way, I've moved your post to Inspire & Inspire HR board so we can keep our forums organized.

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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