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Inspire HR not showing active minutes

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‎04-10-2020 18:18 - last edited on ‎04-29-2020 10:39 by Fitbit Moderator

‎04-10-2020 18:18 - last edited on ‎04-29-2020 10:39 by Fitbit Moderator

My active minutes has stop working on my Fitbit inspire he it worked for 3 days now has stopped working 

 

 

Moderator edit: updated subject for clarity

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‎04-29-2020 10:57 - last edited on ‎06-11-2025 08:03 by Fitbit Moderator

‎04-29-2020 10:57 - last edited on ‎06-11-2025 08:03 by Fitbit Moderator

@Sl69 It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your Inspire HR not recording your active minutes. Which activities are you doing and for how long. Active minutes are granted for the most intense activity your tracker detects this won't equal the amount of time you do an exercise. For example if you go for a walk and do this for an hour but decide to actually jog or run for 20 minutes of that hour, your hour long activity will be detected but most likely will be awarded only 20 active minutes as these were the intense ones. You can read more about active minutes and how they are calculated here so you can compare it with your activity.

Let me know how it goes.

Alvaro | Community Moderator

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