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Inspire HR not swiping

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‎11-28-2019 22:55 - last edited on ‎11-29-2019 07:44 by Moderator Alum

‎11-28-2019 22:55 - last edited on ‎11-29-2019 07:44 by Moderator Alum

My Inspire HR isn't letting me swipe up or down, it was working fine yesterday but today it hasn't. I have tried resetting it but it hasn't worked on the charger it is fully charged but it doesn't show that is charging.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎11-29-2019 07:45

‎11-29-2019 07:45

Welcome to the Forums, @Helen93.

 

Thanks for troubleshooting this swiping issue. I recommend taking a look at the help article: How do I restart my Fitbit device? and make sure you followed those steps in order to restart the device.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-29-2019 11:22

In response to AlejandraFitbit

‎11-29-2019 11:22

I have tried to restart the fitbit but it hasn't
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‎11-29-2019 20:02

‎11-29-2019 20:02

this too is happening to my inspire and its been like it the past week

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‎11-30-2019 05:17 - edited ‎11-30-2019 06:35

‎11-30-2019 05:17 - edited ‎11-30-2019 06:35

Mine has the same problem which started yesterday. After multiple attempts, and longer than usual time holding the button, it finally restarted and appears to work properly now.

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