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Inspire HR not swiping

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‎03-08-2022 05:35 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-08-2022 05:35 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

Inspire HR is charging but I can't swipe to see any other options or even re-set it.  Wondering if I need to delete the Fitbit and re-install on the app?

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‎03-17-2022 10:13 - last edited on ‎06-20-2023 06:46 by Fitbit Moderator

‎03-17-2022 10:13 - last edited on ‎06-20-2023 06:46 by Fitbit Moderator

Welcome to the Fitbit Community forums, @Coops22. 

I appreciate all the information that you've shared about this inconvenience with your Inspire HR. 

If you haven't done so already, please make sure that you've tried restarting your device following these steps. In addition, you can also try setting up your Inspire HR as a new device in your account. 

If you already tried the steps mentioned earlier and you continue to experience the same problem, I recommend that you continue the communication with the Customer Support team for further assistance with this. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Davide | Italian and English Community Moderator, Fitbit


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