Hmmm... Seems that the app update might be the problem. I thought maybe it was the Android 10 update (I have a Google Pixel, so got it early), but the problems seem to correspond to the Fitbit app update around the end of Sept. So.... Fitbit, what are you doing?
I posted this in a different Forum thread, but I think this might be a more appropriate place.
I have had syncing issues for about two weeks now. It's a bunch of weird symptoms, so not sure which piece of the process is causing problems:
First, all the tech background.
Original Google Pixel XL phone running Android 10 (updated approximately Sept 12)
Fitbit Inspire HR purchased in August 2019
1. Inspire HR will sync once -- after I've gone through all the steps (see below) -- but then won't continue to sync throughout the day.
2. My phone's bluetooth never shows the Fitbit as paired with the phone, even right after it has been successfully synced. It appears when I ask the phone to "Pair new device," but never shows it as actually making the connection. In addition, it doesn't show up under the list of "previously synced devices."
3. It seemed that the Fitbit would disconnect after the phone was fully charged, such as in the middle of the night after the phone had been plugged in. When I didn't let the phone charge past about 75%, it seemed to stay connected for more than 36 hours. However, never fully charging my phone seems to not be a good option in the long run.
4. I have restarted the Fitbit. I have turned off Bluetooth and turned it back on. (Note the part about the phone never showing a connection to the Fitbit.)
5. The ONLY thing that seems to work is restarting the phone. But needing to restart my phone every time I want to sync my Fitbit seems, well... suboptimal. I don't want to restart the phone even every 12 hours. I want the Fitbit to do what it says it will do -- all day sync.
