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Inspire HR not tracking calories right or active minutes

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‎06-25-2020 00:29

‎06-25-2020 00:29

I workout most mornings and would usually burn 300-400 calories per work out but my inspire HR is only telling me I have burnt 30-50 calories? Also the active minutes aren’t being calculated at all. I’ve tried restarting the device but no luck. Can someone help?

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‎06-25-2020 05:36

‎06-25-2020 05:36

I have also had this problem this morning, I completed a 45 min aerobic workout followed by a 20 minute walk. It has recorded the steps from both activities, but only the active minutes from the walk. However if i tap on the exercise day it has the aerobic exercise listed there with my heart rate readings but no calories burnt?! Very confusing! 

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