Inspire HR not tracking heart rate

[bcapp]

Inspire HR not displaying or tracking heart rate BPM.

Moderator edit: subject for clarity

[AlejandraFitbit · Accepted solution]

A warm welcome to the Community @bcapp.

If you can't see your heart rate information on your Inspire HR, I recommend taking a look at the help article: Why don't I see my heart rate on my Fitbit device? and follow the instructions provided there.

Let me know the outcome. 

[bcapp]

Thank you ! This answered my problem. My HR was OFF in my settings. Thanks for taking the time to help !

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[AlejandraFitbit]

Those are great news @bcapp.

I am glad to hear that the instructions provided helped. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up! 

[raeskarma]

ive inspire hr cant see hr on/off 

i go settings 

i see h rate zones no on/ off 

i checked on ipad dash board as well no on /off.

my inspire stooped live hr about 6weeks.

[valleygirl626]

HR doesn't show on settings on line.

Swipe down on the watch until you see settings.

Go to Heart Rate. Make sure it's on.

Mine was on but it wasn't working.

I just turned it off and back on and it started working.

[bcapp]

Thank you! That was exactly the issue.

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