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Inspire HR not tracking my exercise

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‎05-18-2020 07:32 - last edited on ‎05-20-2020 12:26 by Fitbit Moderator

‎05-18-2020 07:32 - last edited on ‎05-20-2020 12:26 by Fitbit Moderator

My Fitbit doesn’t always track my walking and this keeps happening... not sure what is going on! 

 

 

Moderator edit: updated subject for clarity

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‎05-20-2020 12:28

‎05-20-2020 12:28

@2boystwo Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

 

Let me help you with your Inspire HR not tracking your walks. For how long do you walk? Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

 

Let me know how it goes.

Alvaro | Community Moderator

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