Inspire HR not tracking my steps

[Kmn1]

I set up my inspire hr and it is not tracking my steps. How do I resolve this?

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Kmn1 Thanks for joining us! 

Let me help you with your Inspire HR not tracking your steps. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may be still but you could be moving or walking. This may happen when you are pushing a cart or holding bars while walking or using a treadmill. For added sensitivity you can try wearing your device on your dominant hand but select that hand as non dominant on the device’s settings to make it more sensitive to movement. Also make sure your hands are moving so the device can properly track your steps.

Let me know how it goes.