help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not tracking sleep correctly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-26-2020 08:41 - last edited on ‎01-27-2020 05:34 by Fitbit Moderator

‎01-26-2020 08:41 - last edited on ‎01-27-2020 05:34 by Fitbit Moderator

I have had a Alta for years. Worked great. Then it stopped tracking sleep accurately. I figured it was time for a new one. Bought an inspire hr...surpise! One week in and it’s not tracking sleep accurately either. Sometimes it shows me sleeping in the middle of the day. Or it shows me getting up at 3am. Frustrated. Would it even help to return as its one week old?

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-27-2020 05:36 - last edited on ‎06-14-2025 07:57 by Fitbit Moderator

‎01-27-2020 05:36 - last edited on ‎06-14-2025 07:57 by Fitbit Moderator

@Frogcreek A warm welcome to our Community!

Let me help you with your Inspire HR not recording your sleep correctly. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. The opposite might be true also as inactivity from watching TV or a movie may lead to sleep detection. You can try wearing your device on your dominant hand to increase the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes