Inspire HR not tracking sleep

[lbgkbg]

My Inspire HR is not accurately tracking my sleep. Sometimes it doesn't track it at all! I have tried resetting it a few times, but that has not worked. HELP, PLEASE! Thanks!

[HuyNguyen52]

Hi there, I have the same problem with my inspire hr too, and I think this may help. After the first night with it, I went to check my sleep pattern in the Fitbit app, and did not see anything. However, after setting my wake-up and bedtime goal, the graph appeared pretty accurate. You may want to do so. Hope this can help

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@lbgkbg wrote:

My Inspire HR is not accurately tracking my sleep. Sometimes it doesn't track it at all! I have tried resetting it a few times, but that has not worked. HELP, PLEASE! Thanks!

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[Notts]

Thanks, I will try this since so far I am still not recording the first 3-4
h of sleep.
Notts

[HuyNguyen52]

Some pictures after I set it.

[rsaugust]

Yeah it happened to me last night as well , missing a couple of hours in the middle 

[rsaugust]

Glad that worked for you:)

I’ve had my goal times set from the beginning so unfortunately that isn’t the solution for me

[Louise154]

That’s great news! Happy sleep tracking!

[MrsKMG]

Honmine is doing the same? Dimmed light on sleep on the Fitbit and now not tracking??

Did you get this fixed?

[Emco]

Nothing worked for me. I’ve since returned it and got a full refund.



Sent from my iPhone

[MrsKMG]

Thank you I’ve tried everything so I will send it back

Sent from my iPhone

[BancroftStreet]

Wish I could send mine back..
Lost the packing slip. My fitbitch (oops) is in the drawer until they catch
up with Samsung technology.

[MrsKMG]

I’m annoyed it worked for about a week now doesn’t track my sleep!!! I was impressed at first 🤬

Sent from my iPhone

[Notts]

Not yet, it is still not tracking the early three hours of sleep.

[rsaugust]

Same here- first couple of hours missing but then if you edit sleep log and put in your bed time it recalculates and even includes stages. It’s hard to believe FB engineers can’t resolve this tracking issue given the data is all there. Then again maybe the recalculation is in error.

[rustic39]

They're pretty vague about what they monitor to track sleep; I'm not
surprised it's so unreliable.

[eomit]

I’m equally frustrated.  I had many problems at the beginning then got it working for 10 days.  Now for the past week it has not tracked my sleep stages again!! 

[MrsKMG]

I don’t understand for almost 2 weeks it logged my sleep pretty accurately and now doesn’t log anything??

Sent from my iPhone

[Darlenewhitlatc]

Seems to be working properly now. Receiving info tracking all the sleep steps.  Thank you.  

[MrsKMG]

How did you fix it???

Sent from my iPhone

[Notts]

I have not fixed it!
Notts

[Louise154]

sorry I didn’t have this problem.

its a shame they don’t all work properly.

its not what people have come to expect from Fitbit.

Hope you get it sorted out

Moderator edit: format.