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Inspire HR not tracking sleep

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‎01-12-2021 10:28 - last edited on ‎01-26-2021 17:04 by Moderator Alum

‎01-12-2021 10:28 - last edited on ‎01-26-2021 17:04 by Moderator Alum

Inspire HR my sleep has not been working since the beginning of November, working with IT via email. 

The experience is worse then dealing with a cable company. 

I have no tile on the device and nothing records on the app. 

Good Luck

 

 


Moderator edit: subject updated for clarity

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‎01-26-2021 17:04 - last edited on ‎12-20-2024 08:37 by Fitbit Moderator

‎01-26-2021 17:04 - last edited on ‎12-20-2024 08:37 by Fitbit Moderator

Hi, thank you for sharing that you've been having trouble with your Versa 2 watch @lorigeorgia.  

I've sent your information to the Customer Support team for further assistance with this, but it seems that you already have a case created or that you already got in touch with them. 

Have a great day! 

Davide | Italian and English Community Moderator, Fitbit


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