help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not turning on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-27-2020 14:36 - last edited on ‎05-06-2020 16:38 by Fitbit Moderator

‎04-27-2020 14:36 - last edited on ‎05-06-2020 16:38 by Fitbit Moderator

My 3 month old Fitbit recently began losing time, I found myself having to re sync it with my phone multiple times a day. Since this past weekend, the battery drains within a couple hours. Now it’s on my charger and I’ve tried holding the button down 10 seconds and all it does is smile at me then shut off even though the battery is full. Not sure what to do now 

 

Moderator edit: Subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-06-2020 16:38

‎05-06-2020 16:38

Hi @AmyNovak, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

Best Answer
0 Votes