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Inspire HR not working accurately

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‎07-04-2020 07:51

‎07-04-2020 07:51

Last 3 days my inspire HR started showing super high heart rate when I am not even walking (over 160, claiming I'm exercising at my peak...), active minutes are showing up out of the blue, too.

Calories also have started being way overstated, not even because of the supposed super high heart rate, but right after waking up. Upwards of 400 kcal per day.

Any way I can fix these?

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‎07-12-2020 11:19

‎07-12-2020 11:19

@agba Thanks for joining us! 

 

Let me help you with your Inspire HR not recording your heart rate and calories correctly. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device. Also check your personal information (age, weight, height, etc.) as this is used to calculate your calories.

 

Let me know how it goes.

Alvaro | Community Moderator

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